ARE FLOWERS A BUNCH STILL DELIVERING THROUGH THE CURRENT SYDNEY LOCKDOWN?
Yes, we are still delivering flowers, Sydney-wide. We are accepting orders until 2pm Monday to Sunday or until our delivery capacity is reached for each day. Our drivers will provide contactless delivery wherever possible.
DO YOU OFFER SAME-DAY DELIVERY?
Yes, we sure do! Orders for same-day delivery must be placed before 2pm (AEST) Monday-Sunday
CAN YOU GUARANTEE A SPECIFIC TIME FOR A FLOWER OR GIFT DELIVERY?
Flowers a bunch cannot guarantee a specific delivery time. We will make every attempt to fulfil your request but cannot guarantee it.
DO YOU RING THE RECIPIENT PRIOR TO DELIVERY?
You can request us to call the recipient prior to delivery by putting a note in the "delivery notes" field on the order page. We may call a recipient when necessary in order to ensure your delivery runs as smooth as possible.
Please note, that all deliveries to hospitals are confirmed prior to delivery.
WHAT HAPPENS IF THE RECIPIENT IS NOT AT HOME?
If the recipient is not home when the delivery is made the flowers or gift will be left at the recipients front or back door, if requested to do so by the sender; or if our experienced couriers deem it safe to do so.
If the gift cannot be left safely, we will contact you to work out a solution.
WHAT HAPPENS IF THE DELIVERY DETAILS SUPPLIED ARE INCORRECT?
Flowers a Bunch will attempt to find the correct address.
If the flowers are delivered to the address supplied by the customer and the address is incorrect additional charges may apply to remake the flowers and arrange a re-delivery.
Please make sure the address is correct when you order, and check the order confirmation email when it is received.
WHAT HAPPENS IF I WANT TO MAKE CHANGES TO MY ORDER?
We will make every effort possible. This is not possible if the order is already with our driver for delivery.
CAN FLOWERS A BUNCH LET ME KNOW WHEN THE FLOWERS HAVE BEEN DELIVERED?
Please request it at the time of the delivery and where possible we can let you know.